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Membership & support

Members, not customers.

Custorian has one voting class of membership, Support Membership. It carries a vote at the general assembly and nothing else. No fee level, at any price, confers a board seat, a vote on board composition, or certification eligibility for a member's own platform or product.

Foreningen Custorian CVR 46399455 Copenhagen, Denmark

Custorian has one voting membership class, Support Membership. There is one set of rights; only the fee differs, and it is set by who is applying.

Support Members hold no vote on the composition of the Board: Board seats are filled by resolution of the sitting Board and presented to the general assembly for ratification. Support Members retain full voting rights on all other matters reserved to the general assembly, including the right to attend, propose agenda items, and vote on the annual accounts and on proposals; the budget is approved by the board and presented to the general assembly for information. Voting requires three months’ continuous membership. No fee level buys influence over the standard: membership never confers, and cannot be exchanged for, certification, and a for-profit member’s own platform or product stays subject to the same independent, accredited assessment as everyone else’s.

Fee by applicant type

All fees are shown excluding VAT. VAT is added at checkout: Danish VAT at 25%, or the VAT rate of your EU country.

Individual
€10 / year excl. VAT
Individuals who support the association’s purpose, including parents and youth representatives, per Articles § 3.1(a).
Membership means: a vote at the general assembly on everything except Board composition. No board seat, no path to certification.
Apply for membership →
Trust & Safety Expert
€50 / year excl. VAT
Child safety and trust & safety professionals.
Membership means: a vote at the general assembly on everything except Board composition. It is not an Advisory Board seat; those are appointed separately, by MOU, not by fee.
Apply for membership →
Organisation
€100 / year excl. VAT
Civil-society and non-profit organisations only.
Membership means: one vote at the general assembly, held by the organisation, on everything except Board composition. No board seat, no path to certification.
Apply for membership →
For-profit Organisation
€500 / year excl. VAT
For-profit organisations that are not themselves subject to assessment under the standard (Articles § 3.1(d)).
Membership means: a vote at the general assembly on everything except Board composition. It does not include a board seat. A platform or service that is or may become subject to assessment, and any company controlling or controlled by one, cannot be a member at all.
Apply for membership →
Parents’ Alliance · coming soon
€5 / year excl. VAT
Parents and guardians in any EU member state. A passive, non-voting membership of Custorian (Articles § 3.5, proposed for adoption on 19 October 2026), with a hardship waiver on request.

Why it exists. Parents are told that children’s safety online is being handled, but rarely get to see whether it works. The alliance will keep parents informed, in plain language, about what is being decided in Brussels and in their own country, and give them a say in it: one clear action with every briefing, member polls that show how many parents back a position, and a yearly parents’ agenda that the alliance takes to decision makers.

How it is organised. Chapters start locally, at a school, a club or a neighbourhood, each led by a parent with a starter kit. As chapters grow, each country gets a national chapter and a country coordinator who speaks to national politicians and media. We will recruit where parents already gather: PTA and parent-council meetings, school parent evenings, schools and education boards, family festivals and parenting fairs.

Membership means: a fortnightly briefing, a vote in alliance polls and on the yearly agenda, the right to elect and stand for the parent council, and recorded expert webinars. It carries no vote at the general assembly and no role in the standard or certification. Alliance membership and Individual Support Membership (€10 / year excl. VAT, with a vote at the general assembly) are separate memberships. A parent who wants both joins both.

Applying registers your Support Membership request, it is not a payment. Applications are reviewed and decided on quarterly by the Board; if accepted, you’ll receive an email with a Stripe payment link to complete your membership (card payment, billed annually). Fees were set by the Board on 21 August 2026 (organisation fee revised 8 September 2026; trust & safety expert and for-profit levels added 9 September 2026) and are pending formal ratification at the next general assembly.

What membership gives you

Membership buys accountability, not access. Members see more, sooner, and vote on what the association does. It confers nothing over the content of the standard, which sits outside the general assembly’s vote entirely (Articles § 5.8).

Fees fund the work of writing and maintaining the standard itself: drafting and revising the control set, verifying every legal citation behind it against primary sources, running the public consultation and the youth panel, and publishing the results openly. The association is non-profit and any surplus is applied solely to that purpose (Articles § 2.2). Because Custorian refuses funding from any platform it could assess (§ 7.7), member fees and individual donations are among the few sources it can accept without compromising the firewall.

Rights under the Articles

  • A vote at the general assembly on every matter reserved to it, except Board composition
  • The right to attend and to propose items for the agenda (§ 3.4)
  • A vote on the annual accounts, which the Board recommends and the assembly approves (§ 4.4(c), § 5.13)
  • The right to ratify or refuse each Board appointment put to the assembly (§ 3.4)

Voting requires three months’ continuous membership (§ 4.8).

What members receive

  1. Quarterly member briefing. Board decisions and the reasoning behind them, sent to members before the public summary is posted.
  2. Standard change notices. What changed between control-set versions and why, in plain language, when a version ships.
  3. Named in the member roster. Listed by category on the public roster, with consent. Names are never published without it.
  4. An annual open call with the editor ahead of the general assembly, so that agenda items members propose are informed ones.
What membership does not give you. No influence over which controls exist, how they are scored or how they are prioritised. No early or privileged access to the standard itself, which is published openly under CC BY-ND 4.0 and free to everyone. No shorter, cheaper or softer route to certification, which is decided by independent accredited bodies and not by Custorian. Board candidates need not be members, so a fee is not a route to a seat.
Cancelling a membership subscription. Dues are billed annually and can be cancelled at any time before the next renewal, with no cancellation fee, through the Stripe Customer Portal: the “Manage subscription” link in your payment receipt and renewal emails lets you cancel yourself, at any time, no need to contact us. You can also cancel by writing to info@custorian.org with the name and email used at payment (we confirm within two business days). Cancelling stops future renewals; it does not refund the period already paid for, and membership, including any voting rights attached to it, ends when that paid period expires.

Register your interest in the Parents’ Alliance

Alliance membership opens once the Board passes the resolution that admits Alliance Members. Register now and we will email you when it opens. Nothing is charged until then.